Firm Sues MTN, Airtel, Glo, MultiChoice For ₦50bn
KaaTruths Podcast Ltd and Ophoke Armstrong Amobi, popularly known as KAA, have filed a ₦50 billion lawsuit against MTN Nigeria, Globacom, Airtel Networks and MultiChoice Nigeria over alleged consumer-rights violations.
The suit, filed at the Federal High Court in Abuja, also names the Federal Competition and Consumer Protection Commission (FCCPC) as a defendant.
The case, marked FHC/ABJ/CV/886/2026, centres on the expiration of unused data bundles and subscription services that consumers allegedly cannot fully utilise because of service failures or interruptions.
The plaintiffs are asking the court to determine whether telecom operators’ policies allowing unused data to expire after a fixed validity period are fair and lawful under Nigeria’s consumer-protection framework.
They also want the court to determine whether subscribers should lose the value of services they have paid for when those services are unavailable or cannot be fully utilised during the subscription period.
According to the plaintiffs, one of the complaints involved a ₦30,000 MTN 30-day data subscription. They alleged that the router provided for the service developed a fault, prompting them to request cancellation, a refund or rollover of the unused data.
They claimed the request was not granted before the subscription expired.
The plaintiffs also cited a separate case involving a 75GB data subscription, alleging that the bundle was exhausted in less than seven days despite intermittent network disruptions. They said MTN did not provide an explanation showing how the data was consumed within that period.
The suit further challenges aspects of MultiChoice Nigeria’s subscription arrangements, particularly circumstances in which subscribers are unable to access paid services because of interruptions.
The plaintiffs are seeking various declarations and orders from the court, in addition to ₦50 billion in general and special damages.
The case could have wider implications for consumer rights in Nigeria’s telecommunications and pay-TV sectors, particularly regarding data validity periods, service interruptions and refunds.
However, the court has yet to determine the claims. The defendants are entitled to respond to the allegations and present their respective positions.
The suit, filed at the Federal High Court in Abuja, also names the Federal Competition and Consumer Protection Commission (FCCPC) as a defendant.
The case, marked FHC/ABJ/CV/886/2026, centres on the expiration of unused data bundles and subscription services that consumers allegedly cannot fully utilise because of service failures or interruptions.
The plaintiffs are asking the court to determine whether telecom operators’ policies allowing unused data to expire after a fixed validity period are fair and lawful under Nigeria’s consumer-protection framework.
They also want the court to determine whether subscribers should lose the value of services they have paid for when those services are unavailable or cannot be fully utilised during the subscription period.
According to the plaintiffs, one of the complaints involved a ₦30,000 MTN 30-day data subscription. They alleged that the router provided for the service developed a fault, prompting them to request cancellation, a refund or rollover of the unused data.
They claimed the request was not granted before the subscription expired.
The plaintiffs also cited a separate case involving a 75GB data subscription, alleging that the bundle was exhausted in less than seven days despite intermittent network disruptions. They said MTN did not provide an explanation showing how the data was consumed within that period.
The suit further challenges aspects of MultiChoice Nigeria’s subscription arrangements, particularly circumstances in which subscribers are unable to access paid services because of interruptions.
The plaintiffs are seeking various declarations and orders from the court, in addition to ₦50 billion in general and special damages.
The case could have wider implications for consumer rights in Nigeria’s telecommunications and pay-TV sectors, particularly regarding data validity periods, service interruptions and refunds.
However, the court has yet to determine the claims. The defendants are entitled to respond to the allegations and present their respective positions.